Commercial Carpet Cleaning Brisbane &
Gold Coast

The Madison Cleaning team deployed to Duchesne College epitomises service with a smile. The friendly, caring and proactive team delivers a seamless operation. Whether we're working with the staff onsite at our College or we're coordinating with the managerial team at head office, we know we can count on the Madison team to be responsive and to perform a high quality job.

Prior to Madison Cleaning Services, we experienced unreliability, inconsistent service, compliance and cleaning standards problems. Since appointing Madison we have not experienced the same issues. The service levels we receive result in school facilities being consistently presented at a high standard of cleanliness, and the cost of consumables have reduced due to their supply relationships and national buying power.

Madison Cleaning Services have been cleaning St Joseph’s College, Gregory Terrace, for 15 years now. Throughout this time and my involvement with Madison, I have found the company to be extremely professional in their service delivery and their approach to customer satisfaction. Nothing is ever a problem and they will endeavour to jump through hoops to fix any problems that may arise.

Madison Cleaning Services was contracted to the CHOGM Task Force to perform a wide variety of tasks, and were always available to undertake work as required and often at short notice. Their personnel were courteous and polite, adopting a professional and enthusiastic approach to their duties. Their punctuality, reliability and demeanour reflected well on the selection and management practices adopted by Madison Cleaning Services.

Biala City Community Health Centre insists that all contractors be aware of the high security and culturally sensitive services provided. Madison Cleaning Services staff have always adhered to this requirement. The standard of cleaning is consistently high and should issues ever arise, supervisors ensure quick remedial action. This is one of their strengths, along with close communication and their strict inspection program.

After being disappointed with the level of service of our previous cleaning contractor, we contacted colleagues in the education sector and found Madison Cleaning were highly recommended within the industry.

Once making contact with Rob Whiteley, the speed to respond with the proposal and mobilise staff to commence work at site allowed a very smooth transition between contractors. The improvement in the cleaning of the buildings was immediate and appreciated by students and staff.

Madison’s compliance, quality systems and professional approach to managing the hygiene issues resulting from COVID-19 outbreaks has provided the College the support to reassure students that their health and well-being is number one priority.

John Paul College's culture of quality and respect starts at ground level with our clean and well-maintained campus. Madison Cleaning is an important College partner who understands the important contribution that the quality of their service makes towards the quality of our service.